We only offer a refund if the Amazing Mat has a warranty defect (2 year limitation

from the date of purchase) or is damaged as a result of shipping. In both of

these circumstances please promptly contact us at info@amazingmat.ca with

details of the Amazing Mat, pictures of the defect/damage and a picture of

the numbers on the back of the Amazing Mat unique to Amazing Mat. 

 

Upon receipt of the returned Amazing Mat, we will fully examine it and notify you via

e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement Amazing Mat.

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If your Amazing Mat does not meet your colour and/or size requirements, please contact us within 7 days of the date of purchase at info@amazingmat.ca and your circumstances will be reviewed. Exchanges will only be permitted if the wrong size or colour has been ordered. The exchanged Amazing Mat must be in its original new condition and unused.

Return shipment of the Amazing Mat will be at the cost of the customer. Amazing Mat does not assume any responsibilty for loss or damage during return shipment.